Laser stop working and moving during the job

#1

Hi Guys,

I’ve updated the desktop Fabool software today and the machine stop working randomly during the processing, whatever files I use (.SVG). Helps would be really appreciate, thanks!

#2

@Nicolas
Hello, Nicolas!
My name is Yuria from smartDIYs customer support! Please let me assist you for this matter.
In order to figure out what is causing issues, I would like to have following info;
What is the spec of your PC ??
What is the OS, CPU and RAM of your computer ??
Also, please let me have the project data that you imported to the software and svg data that you had issue with.
If you are not comfortable to write all info here, please send those info to support@smartdiys.cc so I can assist via email!
Thank you so much for your understanding and patient with us :)!